NZOne Financial Services, a division of NZOne Group LimitedCall 0800 4 NZOFS (0800 469 637)
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Home / Services / Risk Insurance

Protection for the people and things you love

Insurance is your safety net for life's surprises. We help you put the right cover in place, enough to matter, without paying for cover you don't need.

What it is

What is personal risk insurance?

Personal risk insurance protects your income, your family and your lifestyle if something unexpected happens, illness, injury, disability or death. The right mix gives you financial breathing room at exactly the time you need it most.

We advise across the main types of cover:

  • Life cover, a lump sum for your family if you pass away
  • Trauma / critical illness, a lump sum on diagnosis of a serious condition
  • Income protection, replaces part of your income if you can't work
  • Mortgage protection, helps keep up home-loan repayments if you can't earn
  • Health / medical insurance, faster access to treatment and specialists
Who it's for

Who it's for

  • Families who want to protect their home and lifestyle
  • New homeowners with a mortgage to safeguard
  • Parents wanting security for their children
  • Self-employed people without employer sick leave or cover
  • Anyone whose household relies on their income

Not sure where to start?

A free, no-obligation chat is the easiest first step. We'll talk through your situation and what cover genuinely fits, no pressure to proceed.

Book a free chat
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How NZOne helps

  • We work out what could go wrong financially, and how much cover genuinely fits
  • We compare policies, wordings and prices across leading NZ insurers
  • We design a package that balances good protection with an affordable premium
  • We help you apply and navigate any medical underwriting
  • We review your cover as your life changes, new home, new baby, new job
  • We're here to support you and your family at claim time

The benefits

  • Peace of mind that your family is protected
  • Cover tailored to your needs, not a one-size template
  • Plain-English explanations of what is and isn't covered
  • An advocate in your corner if you ever need to claim
A closer look

What we can help with

A few of the specific covers we're asked about most.

Life insurance

A lump sum paid to the people who depend on you if you pass away, so a mortgage, debts or day-to-day costs don't become a burden on top of grief. We help you work out how much cover genuinely fits your situation.

Health insurance

Faster access to specialists, diagnostics and elective treatment, without the public system's wait. We compare providers and help you weigh up excess levels, surgical-only versus comprehensive cover, and what's realistic for your budget.

Trauma & critical illness cover

A lump sum paid on diagnosis of a serious condition, such as cancer, stroke or a heart attack, to cover treatment costs, income gaps, or simply give you room to recover without financial pressure.

Income & mortgage protection

If illness or injury stops you from working, these covers replace part of your income or keep up your home loan repayments while you're unable to earn. We help you work out how much cover you'd actually need.

Our insurance process

A clear, step-by-step process built around what actually matters to you.

1

Understand your needs

We discuss your family, income, debts and what you'd want to happen if life threw a curveball.

2

Identify the gaps

We work out where you're exposed and how much cover would actually make a difference.

3

Compare & recommend

We compare insurers and recommend a package that fits your priorities and budget.

4

Apply & set up

We help you complete applications and guide you through any health questions.

5

Review & support

We review your cover regularly and stand beside you at claim time.

How we're paid. Our risk insurance advice is generally provided at no direct cost to you. We're usually paid a commission by the insurer when a policy is put in place. This doesn't change our duty to recommend what's right for you, and we're transparent about how we're remunerated. Full details are in our Public Disclosure statement.

If you're also arranging or reviewing a home loan, our mortgage advice covers the lending side, so your cover and your mortgage are structured to work together. Explore mortgage advice →

Insurance FAQs

How much insurance do I actually need?

It depends on your income, debts, dependants and lifestyle. There's no magic number, the goal is enough cover to protect your family without over-insuring. We'll help you find that balance.

What's the difference between trauma and income protection?

Trauma (critical illness) pays a lump sum if you're diagnosed with a serious condition like cancer or a heart attack. Income protection pays a regular amount to replace part of your income if you can't work. Many people benefit from a mix.

I already have insurance, is it worth reviewing?

Yes. Cover that was right a few years ago can become outdated as your income, mortgage and family change. A review makes sure you're not under- or over-insured, and that you're not overpaying.

Will pre-existing conditions affect my cover?

They can. Insurers assess your health when you apply, and some conditions may lead to exclusions or loading. We help you understand this up front and find the insurer most likely to offer suitable terms.

Do you help with claims?

Yes, supporting you at claim time is one of the most important parts of what we do. We help you through the process so you can focus on what matters.